Deal management is the process of keeping track of, analyzing, and prioritizing deals no matter the stage they’re in your sales pipeline. It’s the process of communicating with your team and collaborating throughout the sales process in order to improve the quality and effectiveness of your deals.
The first step is to develop a well-documented deal management process that is aligned with your sales strategy and clearly outlines the stages each deal should progress through. This will allow your team get an accurate view of the pipeline and automate repetitive, time-consuming tasks that slow productivity.
Then, make sure that all deals are centrally located in a location where you can monitor the performance of each deal and analyse their results. Freshworks makes the process easier by creating an information feed that contains all the details related to an opportunity. This view lets you add to-dos and mark the amount of time you spend on a deal. You can also mention people.
Create a mutual action plan with your customers and prospective clients after establishing clear expectations for each step. This will ensure that both parties are on the exact same page regarding what needs to be done, when and who has to do it. This will lead to more predictable and efficient workflows that will increase the odds of closing each deal.
If a prospect is at the final stages of conversion you don’t want to lose attention or be distracted by other things. Even your most inexperienced representatives will be able confidently to lead the charge with the help of a well-organized, centralized handoff system.
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